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Revised : June 16, 2021
(“Essity” or "we" or "us") takes data privacy seriously. This Privacy Policy describes how Essity as controller within the meaning of the General Data Protection Regulation ("GDPR") collects and processes the personal data and other information of the users.
1. Categories of personal data and processing purposes
Metadata
You may use our website or app without providing any personal data about you. In this case, Essity will collect only the following metadata that result from your usage:
Referral page, data and time of access, data volume transmitted, status of transmission, type of web browser, IP-address, operating system and interface, language and version of browser software.
Your IP-address will be used to enable your access to our website or app. Once the IP-address is no longer necessary for this purpose, we will shorten your IP-address by removing the last octet of your IP-address. The metadata, including the shortened IP-address will be used to improve the quality and services of our website or app by analyzing the usage behavior of our users.
Account
If you create an account on/in our website or app, you may be asked to provide personal data about you, for example: Name, postal address, email address, selected password, telephone number, bank account details, credit card details, invoicing and delivery address, interests in certain products/services (voluntary), request to receive marketing emails (voluntary). Essity processes such personal data for purposes of providing our services to you, to provide you with marketing materials to the extent permitted by applicable law, and to analyze your interests for marketing purposes.
Product Orders
If you order a product via our website or app, Essity collects and processes the following personal data about you: Your account data, type and amount of product, purchase price, order date, order status, product returns, customer care requests. Essity processes such personal data for purposes of carrying out the contractual relationship and the product order, providing customer care services, compliance with legal obligations, defending, establishing, and exercising legal claims, and tailored marketing.
Sweepstakes:
If you participate in a sweepstake, Essity collects and processes the following personal data about you: Name, postal address, email address, date of entry, selection as winner, prize, answer to quiz. Essity processes such personal data for purposes of carrying out the sweepstake, informing the winner, delivering the price to the winner, carrying out the event, and marketing.
Health Data: By ordering some products, Essity may collect and process also information about health conditions as implied by product order. Health data are sensitive data within the meaning of the GDPR and Essity is taking all necessary steps to protect such sensitive data as legally required. Subject to consent, Essity collects and processes health data solely for the purposes of carrying out the contractual relationship and the product order, providing customer care services, compliance with legal obligations, defending, establishing, and exercising legal claims, and tailored marketing.
2. Third Parties
Essity may engage external service providers, who act as a data processor of Essity, to provide certain services to Essity, such as website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may have access to and/or may process your personal data.
We request those external service providers to implement and apply security safeguards to ensure the privacy and security of your personal data.
This Supplemental Privacy Policy forms part of the Global Privacy Policy which can be accessed here. If you are a resident of the United States or Canada these additional terms apply to you. The Global Privacy Policy and this Supplemental Privacy Policy are collectively referred to herein as the “Privacy Policy.”
TENA (together with its affiliated entities, “Essity” or “we” or “us”) takes data privacy seriously. This Privacy Policy describes how Essity collects and processes personal data (sometimes referred to herein as “personal information) and other information of users of this website or mobile app (each a “Service”) where this Privacy Policy is posted. Essity is the data controller or business within the meaning of the General Data Protection Regulation ("GDPR") and other applicable data protection laws and regulations. Please note that some of our Services may be governed by different privacy policies, so you should review them carefully.
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by, at a minimum, posting the updated Privacy Policy here. Please review this Privacy Policy periodically, and especially before you provide any information.
Residents of California and Nevada in the United States have additional rights under applicable laws. If you are a resident of California, click here. If you are a resident of Nevada, click here.
As the Essity companies operate globally, we may share your personal information among the Essity companies worldwide for the purposes described in this Privacy Policy.
This Privacy Policy does not apply to information that health care facilities or health care providers provide to us about their patients and residents. Health care facilities and providers determine the type of information that is collected, processed, transferred, and stored through their use of the Service, and we simply process the information on their behalf to provide requested products or services. We will retain any personal information collected for as long as necessary to provide our products and services or as required to comply with legal obligations, resolve disputes, and enforce any agreements. If you are a resident of a health care facility or patient of a health care provider, the facility or provider collects and processes your information in accordance with the facility’s or provider’s own privacy policy. You should contact the facility or provider for more information about its privacy practices. If you would like to access, update, or delete your information, you should contact the facility or provider, and we will respond to any such request they transmit to us as required by applicable laws.
The Service may contain links to other websites not owned by us and other websites not owned by us may reference or link to our Service. We encourage our users to read the privacy policies of each website they interact with. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites that we do not own. Visiting these other websites is at your own risk.
The Service may also contain links and interactive features with various social media platforms. If you already use these platforms, their cookies may be set on your device when using our Service. You should be aware that personal information you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.
We implement reasonable physical, administrative, and technical security measures to protect your personal information. While we take reasonable measures to protect the information we collect via the Services against loss, theft and unauthorized access, use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission or database is ever fully secure or error free. You should use caution whenever submitting or sharing information through the Service. Please keep your account password confidential to help ensure the security of your personal information.