Supporting our Customers and Community During COVID-19
The Coronavirus (COVID-19) is impacting us all in unprecedented ways and with the uncertainty, we wanted to keep you updated. While it is impossible to predict or assess the full impact on product demand, supply, and logistics going forward, we are currently able to support and deliver the products our consumers need.
Our company is closely following the official guidance related to the development of COVID-19 and we continue to manufacture our products without interruption, including proactive steps in our facilities to safeguard the health of our employees. As a part of a global health and hygiene company, TENA is committed to providing the service levels you expect. We have also established a task force to monitor our inventory and incoming orders.
TENA, as always, is committed to improving the quality of everyday life for those dealing with incontinence. As the situation evolves, we will monitor and provide an update if there are any changes.
TENA has strict product safety and hygiene controls in place for the manufacturing of our products. Direct human contact with our products during the production process is minimal. The WHO has stated that the risk of contamination of commercial goods is low: The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.
Please don’t hesitate to reach out should you have any questions, either via phone at 1-866-ASK-TENA (1-866-275-8362), or via our website customer care. You can get the latest information about Essity’s response to COVID-19 by bookmarking this page, and by signing up for our newsletter